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Cookie Policy
Our online gaming and sports betting platform www.circus-sport.be (hereinafter “the Website”) uses cookies to improve your online experience and offer you personalized content.
You have the option at any time to accept or refuse cookies that are non-essential to the operation of the Website.
However, to continue browsing on our Website, you must either accept the cookies, or refuse them by managing your preferences via the “Cookie settings” tab.
In this Cookie Policy (hereinafter “the Policy”) you will find all necessary information, as well as the options available to you to indicate your cookie preferences. Do not hesitate to consult our Privacy Policy for more information on the processing of your personal data.
We invite you to read this information carefully. Questions? Please don’t hesitate to contact us. You will find our contact details in section 4.1 below.
1. What is a cookie?
A cookie is a set of information that is generally small and identified by a name, which can be transferred to your browser by a website you have logged on to. Your web browser will store the cookie for a certain period and resend it to the web server each time you log back in.
Certain cookies are required for the operation of the Website, such as cookies that allow you to log in to the Website and manage your deposits and winnings. Others are used to improve your gaming experience, including your choice of language: when you visit the Website again, this cookie will allow your browser to be recognized and therefore remember your preferred language. Other cookies are used to provide you with personalized content or advertisements.
In §2 below you will find a list of cookies used by the Website and its partners.
The cookie storage period varies depending on the type of cookie. Certain cookies are automatically deleted when you leave the Website, while others are stored for longer periods. Cookie storage periods are defined below (§2).
2. What cookies are used by the Website? For what purposes? How long are these cookies stored for?
The Website and its partners use four (4) categories of cookies, namely:
- Essential cookies: functional or technical cookies that are required for the operation of the Website and, notably, for the purposes of granting players access to the online gaming and betting offer and allowing the Website to fulfill its legal and contractual obligations;
- Experience enhancing cookies: cookies that improve the user’s online experience (preferences, etc.);
- Performance cookies: cookies that measure the performance of the Website and the advertisements displayed on it;
- Marketing cookies: cookies that allow you to receive personalized advertisements and create a personalized profile in order to avoid seeing advertisements that do not match your profile.
The use of cookies by the Website and its partners requires your consent, except for essential cookies, which are required for the operation of the Website.
You will find the list of cookies below. This list is non-exhaustive and liable to change, on the understanding that the Website will always request your consent for all non-essential cookies.
2.1. Essential cookies
Cookies | Function | Length of storage |
|---|---|---|
_2_isLogged | Session management | Session |
sports_list_data | Contains all the information required to display sports betting data (available markets, market groups, translations) | Session |
hasUserAlreadyLoggedIn | Indicates whether the user has already logged in | Variable |
Third Party Cookies | Third Party | Function | Length of storage |
|---|---|---|---|
didomi_token euconsent-v2 | Didomi | Memorize consent information for cookie management | 1 year 1 year |
io_# fp_# | Iovation | Anti-fraud management | Variable Variable |
2.2. Experience-enhancing cookies
Cookies | Function | Length of storage |
|---|---|---|
_2_loginbox_rememberusername | Manages the “Remember me” feature in the login module | 1 year |
_2_lastVisitedSection | Memorizes the last section visited by the user | 1 year |
_2_V4BannerSeen | Stores information on banners seen | 1 year |
ticket-Main | Contains all betting slip data (to save selections after a page refresh) | Session |
lastVisit | Records the date of the last visit | 1 year |
searchHistory | Stores the user’s search history | Variable |
Third Party Cookies | Third Party | Fonction | Length of storage |
|---|---|---|---|
__zlcmid | Zopim | Used for live chats | 1 year |
screeb:channel: #:respondent: #:session screeb:channel: #:identity: #:respondent screeb:channel: #:respondent: #:session screeb:channel: #:respondent screeb:page | Screeb | Identifies users and their sessions to collect and analyze their feedback in detail | Session Variable Variable Variable Variable |
i18nextLng | i18next | Stores the language preference for the Website | Variable |
2.3. Performance cookies
Cookies | Function | Length of storage |
|---|---|---|
logger_level | Sets the logging level for debugging | Variable |
Third Party Cookies | Third Party | Function | Length of storage |
|---|---|---|---|
_ga_ | Facebook.com | Memorizes a unique identifier and visits for statistical purposes | 2 years 2 years |
fs_cid fs_uid fs_lua _fs_songs:* _fs_tab_id | Fullstory | Visualizes the player’s experience when visiting the Website | 4 months 4 months 4 months Variable Session |
_dd_s | Datadog | Datadog session login ID | Session |
2.4. Marketing cookies
Third Party Cookies | Third Party | Function | Length of storage |
|---|---|---|---|
__gtm_campaign_url __gtm_referrer | Google tag manager | Business Intelligence – statistical tools | Session Session |
_gcl_au | Google Ads | Analyzes information related to advertising | 3 months |
_uetvid | Microsoft UET | Analyzes information for advertising purposes | 16 days |
ol-OL_last_permission ol-OL_Session_Id ol-OL_Phash ol-OL_LIB_INSTALL_TIME ol-OL_APP_CLEAN_INSTALL_TIME ol-OL_Prev_Tracking_ID ol-OL_Tracking_ID ol-exp-OL_Session_Id ol-exp-OL_Tracking_ID OL_APP_CLEAN_INSTALL_TIME OL_Tracking_ID OL_LIB_INSTALL_TIME ol-exp-OL_APP_CLEAN_INSTALL_TIME OL_Session_Id ol-exp-OL_LIB_INSTALL_TIME OL_Prev_Tracking_ID ol-exp-OL_Prev_Tracking_ID | Otherlevels | Manages and tracks user permissions, sessions and login details related to marketing notifications managed by Otherlevels | 1 year Session Session 1 year 1 year 1 year 1 year Variable Variable Variable Variable Variable Variable Variable Variable Variable Variable |
3. How can I identify and manage the cookies used by the Website?
Whether you are browsing on your computer or mobile phone, you are free to manage your consent preferences for the cookies used by the Website and its partners by configuring your cookies via the “Cookie settings” tab.
Please note that most browsers are configured to automatically accept cookies. You are free to configure your browser so that it sends a notification when a cookie is used, thereby allowing you to accept it or not.
Browser (computer) | |
|---|---|
Firefox | |
Chrome | |
Safari | |
Internet explorer | |
Browser (mobile phone) | |
Firefox | |
Chrome | |
Safari | |
Microsoft Edge |
Please note that third parties may use cookies to generate traffic without our consent. You have the option of deleting these cookies by directly contacting these third parties: Hotjar, Google, Fullstory, Adform, Heap.io, etc.
4. Contact
4.1. Website manager contact details
The Website is operated by CIRCUS BELGIUM S.A., which can be contacted for any questions relating to cookies and personal data protection:
- By post: Rue des Guillemins 129, 4000 Liège, Belgium
- By email: [email protected]
You can contact CIRCUS BELGIUM S.A.’s Data Protection Officer by email at the following address: [email protected].
4.2. Contact details of the Belgian Data Protection Authority (Autorité de protection des données)
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the Belgian Act of 30 July 2018, you have the right to request additional information or make a complaint to the Belgian Data Protection Authority, whose contact details are as follows:
Address: Rue de la Presse 35, 1000 Brussels, Belgium Telephone: +32 (0)2 274 48 00
Email: [email protected]
